We will offer a refund or exchange within 3 (three) days from the date of delivery of your purchase, subject to the conditions set out below. If 3 (three) days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item was purchased on a sale, then the item shall not be eligible for a return or exchange. Items may also be exchanged if found to be defective or damaged upon delivery.
You agree that there may be a certain category of products/ items that are exempted from returns or refunds. Such categories of the products would be identified to you at the time of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return/ exchange) will be processed in accordance with our policies.
The decision of S&S Bags with regard to acceptance or rejection of returns will be final and binding.
